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Selekt
Clienteling SaaS solution

Every client interaction becomes a value you can measure.

Selekt brings advisors, managers and headquarters together in one clienteling application, augmented by a guard-railed AI.

  • Traced contact
  • Attributed sale
  • Influenced revenue
Selekt — advisor workspace home

It connects with your tools.

E-commerce, POS, CRM, messaging, productivity: Selekt plugs into the house's ecosystem and keeps client data flowing both ways, with no double entry.

01 · Welcome

When the client walks into the store, everything is already on their client profile.

On mobile, the advisor opens the client's 360 profile: purchase history, sizes, preferences, wishlist. The welcome is personal from the first second, without making the client repeat anything.

  • Full client profile, in your pocket
  • Preferences and sizes at a glance
  • The visit is captured as it happens
Selekt mobile screen: the advisor's 360 client profile

02 · Let the AI watch

The AI spots the right moment.

After the visit, the AI turns what happened into concrete actions: a follow-up after a fitting, a wishlist piece arriving in store, a birthday coming up. The advisor opens their day, priorities are already ranked.

  • Follow-ups suggested automatically, at the right time
  • Daily priorities ranked by the AI
  • Nothing relies on the advisor's memory
Selekt mobile screen: the advisor's day, priorities ranked by the AI

03 · Send the right message

The right message, in one gesture.

The AI drafts the message in the house's tone, with the right selection of pieces. The advisor reviews, adjusts if needed, sends. The client receives a precise attention at the right moment, and everything stays traced in their profile.

  • Message drafted by AI, approved by a human
  • Personalized selection of pieces attached
  • Send traced, influenced revenue measurable
Selekt mobile screen: personalized selection ready to send
One application, three roles

The same foundation, the same figures .

360° profile, wishlist, traced messaging, agenda, network stock, daily priorities.

Advisor workspace — Every client, at your fingertips
Discover the advisor workspace

Direct and influenced revenue, per-advisor KPIs, targets, client portfolios.

Manager workspace — The boutique cockpit
Discover the manager workspace

Network analytics, unified client base, consolidated catalog, configuration console.

Headquarters — The unified network view
Discover the headquarters workspace
Configurability

The tool adapts to your house. Never the reverse.

Roles & permissions

Create your roles, decide who sees what, field by field.

Profile fields

The client profile speaks your house's vocabulary.

Attribution rules

Window, channels, method: the definition of influenced revenue is yours.

Message templates

The house's voice, declined in every language.

Appointment types

Fitting, pickup, private presentation: your types, your durations.

Product categories

The catalog arranged by your taxonomy, not ours.

Architecture

How the data flows.

Your systems feed the mapping engine, and the same client ID links every step, all the way to the dashboards.

POS & ERPE-commerceCRM & marketingFiles & exportsCSVXLSDATA BLOCK1Consolidationmapping engine, one common model2Cleaningharmonised formats, errors fixed3Deduplicationone record per client4Unique client IDthe identifier that links everything5Enrichmentsegments, scores, indicatorsConsolidated recordsCLIENT IDAdvisor editstimestampedSelektSAAS SOLUTIONAdvisor dashboardManager dashboardHQ dashboardNo double entry
Calculator

Clienteling ROI calculator.

Discover your personalised revenue projections, based on the real performance of networks equipped with clienteling.

Your current metrics

Annual revenue

All channels combined, per year

€1,000,000

Average basket (AOV)

The average value of a sale

€600

Sales advisors

In store and remote

7

Number of clients

Active clients across all points of sale and online

100

Purchases / year

Per client per year

20

Request a demo

Discover Selekt directly with your use cases.

A guided demonstration, tailored to your boutique network.

  • Thirty minutes
  • No commitment