Dynamics 365 structures the business. Selekt equips the counter.
Dynamics 365 runs your network's management: commerce, operations, business data. Selekt connects to it for the last stretch, the one played out in store: a client profile opened in seconds, follow-ups with a real reason, and sales linked back to the advisors' work.
From business data to a selling gesture.
The data already exists in your system. What the counter lacks is a form usable during the conversation.
01
A client profile at the counter
Purchase history feeds the profile, and the profile opens on a phone while the client is there. Not a management screen: a store memory.
02
Reasons to reach out
A piece that has arrived, a client with no visit for months, a hold about to expire: the advisor knows whom to contact and why.
03
A measurement that holds
Every follow-up is traced, and the sale that follows reconciles with the till. Influenced revenue becomes a figure leadership can read.
What Dynamics 365 handles, what Selekt adds.
| Dynamics 365 | Selekt | |
|---|---|---|
| Business management and operations | ||
| Commerce, orders and stock | ||
| Consolidated network data | ||
| Purchase history | feeds the client profile, no double entry | |
| Client profile usable on the shop floor | ||
| Client books per advisor | ||
| Traced follow-ups, appointments and holds | ||
| Influenced revenue, reconciled with the till |
No migration: your system remains the backbone, Selekt connects to it.
From the advisor's contact to a figure for leadership.
01
Trace the action
Message, appointment, prepared selection: every gesture is timestamped and attributed to its author.
02
Set the window
Seven, thirty or ninety days between contact and sale. The house sets the rule.
03
Attribute the sale
The sale joins influenced revenue, kept separate from direct sales and never added to them.
04
Reconcile
Advisor by advisor, store by store, the figure reconciles with the till. Across equipped retailers, influenced revenue commonly represents 20 to 25 percent of total revenue.
Built for the store, readable by headquarters.
What we are asked about Dynamics 365.
Clienteling ROI calculator.
Discover your personalised revenue projections, based on the real performance of networks equipped with clienteling.
Your current metrics
Annual revenue
All channels combined, per year
€1,000,000
Average basket (AOV)
The average value of a sale
€600
Sales advisors
In store and remote
7
Number of clients
Active clients across all points of sale and online
100
Purchases / year
Per client per year
20
Request a demo
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A guided demonstration, tailored to your boutique network.
- Thirty minutes
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Page updated October 22, 2026