IntegrationKakaoTalk

The conversation on KakaoTalk. The memory in Selekt.

In Korea, KakaoTalk is practically everyone's messenger. Selekt ties that channel to the client record, so one of the most connected clienteles in the world is followed up to its expectations.

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The thread of a relationship

A connected clientele. A relationship that measures up.

Before writing

The advisor opens the record: purchase history, preferences, fittings, last exchange. The message starts from a real reason.

The conversation stays personal

The client talks with the person they know, on the channel they use every day. The tone is the house's, reviewed by a human.

Everything joins the record

Every reply feeds the network's single record, visible from Seoul as from the boutique that will welcome the client abroad.

The sale is attributed

When the client comes back and buys, the sale joins the advisor's influenced revenue. Relationship work becomes visible in the numbers.

Why KakaoTalk

The channel of Korean clientele.

KakaoTalk is on virtually every Korean smartphone. For this clientele, it is the natural channel of any conversation.

Essential in Korea

Daily conversation happens on KakaoTalk. Being present there, with the right tone, means talking to this clientele where they are.

Precious when they travel

A client visiting Europe stays reachable on their home channel. The local boutique inherits the context, the relationship continues.

A shared memory

Selekt does not add a channel: it ties KakaoTalk to the network's single client record, so every boutique picks the conversation up where it left off.

Frequently asked

What we are asked about KakaoTalk.

No. KakaoTalk remains the channel of the conversation. Selekt brings the client record before writing, the trace afterwards, and the attribution of the sale to relationship work. Data flows both ways, with no double entry.

The advisor, always. Selekt can draft a suggestion from the record, but a person reviews, adjusts and signs. The client talks to someone, not to an automation.

The channel the client has chosen is respected: no consent, no message. Preferences travel with the record, permissions are set by role and by store, and every access is logged. Data is hosted in the European Union.

The connection is scoped with you: data perimeter, roles, rules for using the channel. Houses often start with the boutiques welcoming Korean and Asian clientele.

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