IntegrationLINE

The conversation on LINE. The memory in Selekt.

In Japan, LINE is the everyday messenger. Selekt ties that channel to the client record, so the relationship with a demanding clientele is followed with the care it expects, in Tokyo as in Paris.

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The thread of a relationship

Care for detail, down to the message.

Before writing

The advisor opens the record: history, sizes, preferences, last visit. The message starts from genuine attention, never a pretext.

The right tone, the right moment

Japanese clientele is sensitive to tone and discretion. The house's templates and human review guarantee both.

Everything joins the record

Every reply feeds the network's single record. The next visit, in Japan or elsewhere, starts where the conversation left off.

The sale is attributed

When the client comes back and buys, the sale joins the advisor's influenced revenue. The quality of the relationship becomes measurable.

Why LINE

The channel of Japanese clientele.

LINE is the daily messenger in Japan, and very present in Taiwan and Thailand. The client relationship naturally happens there.

Everyday life in Japan

For this clientele, LINE is the first reflex for conversation. Being present there, with the right tone, is a mark of consideration.

Precious when they travel

A client visiting Europe stays reachable on their home channel. The local boutique inherits the context, the relationship continues.

A shared memory

Selekt does not add a channel: it ties LINE to the network's single client record, so every boutique picks the conversation up with the same care.

Frequently asked

What we are asked about LINE.

No. LINE remains the channel of the conversation. Selekt brings the client record before writing, the trace afterwards, and the attribution of the sale to relationship work. Data flows both ways, with no double entry.

The advisor, always. Selekt can draft a suggestion from the record, but a person reviews, adjusts and signs. The house's tone is respected, message after message.

The channel the client has chosen is respected: no consent, no message. Preferences travel with the record, permissions are set by role and by store, and every access is logged. Data is hosted in the European Union.

The connection is scoped with you: data perimeter, roles, rules for using the channel. Houses often start with the boutiques welcoming Japanese and Asian clientele.

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