IntegrationMicrosoft 365

Your Microsoft 365 tools stay. The store joins them.

Outlook, Excel, Teams: the house's communication, steering and meetings live in Microsoft 365. Selekt fits into that environment and brings what was missing: the one-to-one relationship the store builds with each client, and its measurement.

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Tool by tool

Outlook, Excel, Teams: each does its job.

The suite keeps the house running. Selekt adds the store's data, without moving anything.

The house's inbox and the store's follow-up

The house's correspondence lives in Outlook: suppliers, headquarters, partners. An advisor's individual follow-up starts from Selekt: signed, dated, with a real reason to reach out. The two coexist without overlapping, and the client's consent is respected on both sides.

Every follow-up is traced and tied to its author
The channel a client has chosen is respected
Nothing to retype from one tool to the other

What Selekt adds

Three things added, nothing removed.

Store data, structured

Client profile, purchase history, follow-ups, appointments, pieces on hold: what lived in scattered notes joins a tool built for it, with role-based permissions and an audit log.

Figures that reconcile

Revenue influenced by advisors' work is tied to the POS. Across equipped retailers, influenced revenue commonly represents 20 to 25 percent of the total: a figure leadership can verify, not a promise.

Nothing to retype

Client data flows both ways, without double entry. Advisors do not maintain two systems: they work, and their work leaves a usable trace.

From the selling floor to Monday's meeting

The path from a gesture to a figure.

The advisor acts

She follows up with a client for a real reason: a piece has arrived, an alteration is ready, a date is coming up.

The action is traced

Dated, signed, tied to the client profile. The gesture becomes data.

The sale is attributed

Within the window the house has set, the sale that follows joins influenced revenue.

The house steers

The manager reads the team, headquarters reads the network, and the figures reconcile with the POS.

Frequently asked

What we are asked about Microsoft 365.

No. The suite remains the house's working environment: correspondence, spreadsheets, meetings. Selekt is the store's client-relationship tool: it structures the one-to-one work and measures its effect, then makes those figures readable by the people steering the business.

Your spreadsheets keep their steering role. What Selekt adds is the material they were missing: the advisors' relationship work, traced action by action, and the sales tied to it, reconciled with the POS. The spreadsheet stops being filled from memory.

Selekt is built for the selling floor: a client profile on a phone, the day's reasons to reach out, and nothing to retype. Onboarding happens with your teams at launch, a pilot store first, the rest of the network after.

Preferences and consent travel with the client profile, and the channel a client has chosen is respected. Permissions are set at field level, by role and by store, every access is logged, and data is hosted in the European Union.

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