Xstore runs the network. Selekt keeps each client, one by one.
Oracle Xstore equips large store networks: checkout, stock, operations at scale. Selekt adds what scale does not give: the advisor's one-to-one relationship with their client, and the measurement of what it produces.
Data circulates, the relationship moves forward.
01
The POS records
Xstore does its job: the sale, the stock, store operations. Your teams change nothing.
02
The profile gets richer
Purchase history feeds the client profile, with no double entry. The advisor sees a client, not a list of receipts.
03
The advisor acts
A follow-up after a visit, a piece on hold, an appointment: every gesture starts from a real reason and stays attributed to its author.
04
The sale is measured
The sales that follow join influenced revenue and reconcile with the POS, store by store.
What it changes for a large network.
One client, one profile, everywhere
A client served in Paris is recognised in Lyon. The profile gathers purchase history, preferences and conversations, whichever store made the sale.
Named client books, not an anonymous base
Each advisor follows a book of clients they know. The relationship no longer depends on one person's memory or another's departure.
Headquarters reads the network without chasing it
Who follows up, who converts, where the relationship lives and where it sleeps: headquarters sees it without asking stores for one more report.
A figure that holds up in front of leadership
Influenced revenue reconciles with POS sales. Across equipped retailers, it commonly represents 20 to 25 percent of total revenue.
One connection, three readings.
The store, headquarters and IT do not expect the same thing from a client relationship tool. Each gets its answer.
The advisor finds their client in seconds
The profile reads on a phone, standing, between two clients. It says what the POS knows and what the store has noted: the size, the piece tried on, the event mentioned in the fitting room.
- Purchase history picked up in the profile, no double entry
- The day's reasons to reach out, ranked by priority
- Pieces on hold and appointments kept in one place
What we are asked about Oracle Xstore.
Clienteling ROI calculator.
Discover your personalised revenue projections, based on the real performance of networks equipped with clienteling.
Your current metrics
Annual revenue
All channels combined, per year
€1,000,000
Average basket (AOV)
The average value of a sale
€600
Sales advisors
In store and remote
7
Number of clients
Active clients across all points of sale and online
100
Purchases / year
Per client per year
20
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Page updated October 22, 2026
