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Selekt
PrestaShop
IntegrationPrestaShop

Your PrestaShop site sells. Your stores know the person.

PrestaShop runs your online store: catalogue, orders, payment. Selekt connects to it so the website client and the store client are finally the same person: one profile, follow-ups with a real reason, and sales linked back to the advisor who prepared them.

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From click to relationship

What an online order sets off in store.

01

The order feeds the profile

Website purchases join the client profile, next to in-store purchases. One person, one history, no double entry.

02

The advisor sees the whole story

No more blind conversation with a client who just ordered online. The advisor knows, and the client feels recognised.

03

The follow-up comes from the store

A signed message, with a real reason: the piece has arrived, the order is ready, the size needs adjusting. Not a campaign, an attention.

04

The sale links back

Whether it closes online or in store, a sale that follows a traced contact joins influenced revenue, reconciled with the till.

On the floor

What it looks like in practice.

The pick-upAn order becomes a conversationThe client comes to collect an order placed on the website. The advisor has her profile, her online and in-store history, and one or two right ideas. The pick-up, the most predictable moment in retail, becomes the start of a followed relationship.How influenced revenue is attributed
The first visitThe website client walking inShe has ordered online for two years but had never come in. She is welcomed as a loyal client, because she is one.
The fittingSeen online, tried in storeThe piece spotted on the website is put on hold before the visit. If the size is missing here, network stock is visible from the app.
The follow-upThe fitting without a purchaseShe hesitated in the fitting room, then left. A few days later her advisor reaches out with a message drafted and approved before sending: a real reason, a signature, not a promotion. That is often where the sale is won.Messages drafted and approved before sending
Who does what

What PrestaShop handles, what Selekt adds.

PrestaShopSelekt
Online store, catalogue, orders
Payment and online purchase journey
Online purchase historybrought together with the store in one profile
Client profile usable on the shop floor
Client books per advisor
Traced follow-ups, appointments and holds
Influenced revenue, per advisor and per store

No migration: your website keeps running exactly as it does today, Selekt connects to it.

For every role

One connection, three benefits.

Recognised everywhere, contacted fairly

She no longer has to retell her history at the counter, and she is never contacted twice for the same reason. The channel she chose is respected, and her consent travels with her profile.

  • One profile, online and in store
  • Messages signed by a person, with a real reason
  • Consent and preferences attached to the profile
Frequently asked

What we are asked about PrestaShop.

No. PrestaShop keeps doing what it does well: your online store, from catalogue to payment. Selekt adds the relationship layer: one client profile across the website and the stores, traced follow-ups, and the measurement of what that work produces. Data flows both ways, with no double entry.

They can, and that is often the point: a client advised in store who later orders on the website. You decide which channels are included and which window applies, seven, thirty or ninety days. Influenced revenue stays separate from direct sales and is never added to them.

That is common, and it is an opportunity: every website client who walks into a store can be welcomed as a known client. Advisor books are built from what exists, and the store gradually turns online buyers into followed clients.

Consent and channel preferences are attached to the client profile and respected on both sides. Permissions are set at field level, by role and by store, and every access is logged. Data is hosted in the European Union. The detail is reviewed with your team before launch.
Calculator

Clienteling ROI calculator.

Discover your personalised revenue projections, based on the real performance of networks equipped with clienteling.

Your current metrics

Annual revenue

All channels combined, per year

€1,000,000

Average basket (AOV)

The average value of a sale

€600

Sales advisors

In store and remote

7

Number of clients

Active clients across all points of sale and online

100

Purchases / year

Per client per year

20

Request a demo

Discover Selekt directly with your use cases.

A guided demonstration, tailored to your boutique network.

Request a demo
  • Thirty minutes
  • No commitment

Page updated October 22, 2026