IntegrationTrustpilot

The client left a Trustpilot review. Their advisor knows.

Trustpilot gathers what your clients think and tells the world. Selekt also tells the person who matters: the advisor who looks after that client. The review feeds the record, and the relationship picks up from what the client expressed.

Request a demo All integrations

The review as a signal

A review is not a score. It is a client speaking.

The thank-you that changes everything

An enthusiastic client deserves better than a public reply: a personal word from their advisor, who knows what they bought and why they are pleased.

The disappointment caught in person

A reserved review is not a crisis to manage, it is a visit to bring about. The advisor calls back with a real reason: to understand, and to make it right.

The record gets richer

What the client expressed joins their record, next to history and preferences. At the next visit, the advisor knows, without the client having to repeat themselves.

By role

What each role does with it.

The same review does not serve the same decision at the counter, in the store and at headquarters.

Knowing what her clients expressed

The advisor has no extra tool to open: what her client said sits on the record, in the same place as the rest of the relationship. She thanks, calls back or invites, in person and with a real reason.

The review readable from the client record
A fitting gesture: a thank-you, a call, an invitation
A signed message, never a template reply

Going further

What follows naturally.

PrepareFollow-ups drafted, signed by a personSelekt drafts a message suggestion from the record, review included. The advisor reviews, adjusts and signs: the client is talking to someone.The advisor's AI copilot

MeasureWhat the follow-up producesThe thank-you, the call, the invitation: every gesture is traced and tied to the sales that follow, within a window the house sets itself.How influenced revenue is attributed

Frequently asked

What we are asked about Trustpilot.

No. Trustpilot remains the platform where your clients speak and where the world reads you. Selekt adds the missing link: carrying that voice to the advisor who looks after the client, so a review becomes a gesture. Data flows both ways, with no double entry.

What her client expressed, in the same place as the rest of the relationship: history, preferences, conversations. She does not get another dashboard to check, she gets a fuller client record.

The two do not exclude each other. The public reply stays in Trustpilot and speaks to those who read. The individual gesture leaves from the store and speaks to the client: a thank-you, a call, an invitation. That second gesture is what Selekt equips and measures.

The channel a client has chosen is respected: no consent, no outreach. Permissions are set by role and by store, every access is logged, and data is hosted in the European Union.

Calculator